Policies & Procedures
Making a Puchase:
You can purchase from our online store by credit card or through Paypal. If you choose Paypal, the DT site will direct you to Paypal to pay for your purchase and then return you to the DT site to confirm. If you have any questions, please contact [email protected].
Please note that there are no returns on the following items: software, cables, cords, and batteries.
Any cancellation after item is shipped is subject to a 25% restocking fee.
Shipping & Availability:
DT ships accessory purchases to the U.S. only. If you would like to purchase another item and are not located in the United States, please contact us for shipping costs.
Orders received after 2pm will not be shipped or available for pick up until the following day. We will email you as soon as it has shipped or is available for pick up.
All items that have a “Check Availability” link may not be in stock. Please click the link and our Orders Department will contact you with the date the product will be available.
Sales Tax Exemptions:
If you are located in New York or California and are exempt from sales tax, please call 1.877.367.8537 to place your initial order.
A Note About Firewire Cables
Find out the differences between Phase One & Mamiya Leaf and Third Party Firewire Cables on the DT Blog.